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Terms of Service

These terms apply to ChainIntel (also called TradeIntel), a service of The Chain Technologies ("we", "us"). By using the service you agree to them. Last updated 9 November 2026.

What ChainIntel is

ChainIntel is an analysis and alerting tool. It reads your trading history, shows patterns in it, watches the rules you choose and sends you market signals and posts from X.

ChainIntel does not trade for you, does not hold your money or crypto, and never asks for keys that can trade or withdraw. You make every trading decision yourself.

Not financial advice

Nothing in ChainIntel is investment, financial, legal or tax advice, or a recommendation to buy or sell anything. Signals, statistics and posts are information only. Read the Risk disclosure before you use the service.

Your account

Accounts are created by us after a request for access. Keep your login private; you are responsible for activity on your account. Tell us at once if you think someone else has used it.

You must be at least 18 years old and allowed to trade crypto assets where you live.

Exchange keys and data you connect

You may connect a READ-ONLY exchange API key or upload exports of your trade history. Keys with trading or withdrawal permission are rejected and deleted automatically.

You confirm that you are allowed to share this data with us. You can disconnect a key or ask us to delete your data at any time.

Fees

Fees are usage-based and shown on your Usage & billing page before they apply (for example, a price per day of access to an add-on). We may change prices with at least 14 days' notice; changes never apply to usage that already happened.

Fees already earned are not refundable unless the law requires it or we agree otherwise in writing.

Fair use

Don't try to break, overload, copy or resell the service, access other people's data, or use it for anything illegal. We may suspend accounts that do.

Availability

We work hard to keep ChainIntel running, but it depends on exchanges, X, Telegram, hosting providers and the internet. Signals can be late, missing or wrong, and the service can be unavailable. We provide it "as is".

Liability

To the extent the law allows, we are not liable for trading losses, missed opportunities, or indirect or consequential losses. Our total liability for any claim is limited to the fees you paid us in the 3 months before the claim.

Ending the service

You can stop using ChainIntel at any time; email us to close your account. We may close an account with notice, or immediately if these terms are broken.

Changes and contact

We may update these terms; the date above shows the latest version, and we will tell active clients about important changes. Questions: info@thechain.tech.